Returns & Exchanges

Money back within 14 days if item as not as described. Must be not opened (factory sealed) due to a nature of the item and buyer to pay 20% restocking fees and return shipping.

If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.


To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned such as magnifying glasses, needles and needle cartridges, pigments, anesthetics, golden mean calipers, eyebrow rulers, peel-off pencils, razors/trimmers due to nature of of the product.

To complete your return, we require a receipt or invoice that was send with your item.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)


If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@waxspa.net.

Sale items (if applicable)


Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)


We only replace items if they are defective or damaged within 14 days.

If you need to exchange it for the same item, send us an email at brows@microblading.miami and send your item to:

PMU Club

20100 W Country Club Dr. PH 09 Aventura, Florida US 33180.

Shipping


To return your product, you should mail your product to:

PMU Club

20100 W Country Club Dr. PH 09 Aventura, Florida US 33180


You will be responsible for reimbursing the shipping costs from us to you when you return your item if it was a free shipping. If you receive a refund, the cost of actual shipping to ship the item to you will be deducted from your refund.

Shipping costs are non-refundable under any circumstances.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $25, you should consider using a traceable shipping service or purchasing shipping insurance. We will not be held responsible for shipping carriers and don’t guarantee that we will receive your returned item.